Returns & Exchanges

At PEPTIDER24, we stand behind the quality of our products and offer a 30-day return window for items in their original, unopened condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and efficient resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact, and include the RMA document inside the box.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to the original payment method within 5-7 business days.